Frequently Asked Questions

  1. How much does it cost to file an individual tax return?
    • Tax Preparation fees are determined based on the amount of forms used within the software to complete the tax return. The average tax return will require between 15-25 forms to properly complete the filing process.
  2. Are there any discounts available for filing fees?
    • During the tax season there are numerous promotions that will allow our customers to apply discounts to the tax preparation fees. Example: Flat rate filing fees for Professionals Appreciation!
  3. How long does it take to receive my refund?
    • Generally the processing time is up to 21 days to receive your Federal Refund, after the tax return has been accepted. Depending on when you file and the credits you applied for on you tax return, your refund maybe held for additional processing due to the PATH ACT.
  4. When is the last day to file?
    • The last day to file a tax return for most people is April 15 of each year, unless that date falls on a weekend/ holiday, then the deadline will be extended.
  5. What happens if I miss the deadline to file taxes?
    • Usually when you file a tax return after the filing period ends, the IRS will impose a late file penalty, which will reduce your refund or add to your balance due. However, if you think you will miss the deadline we encourage you to file an ‘Extension of Time to File‘ which will allow you to file at a later date and avoid the penalty.
  6. Is your office only open during tax season?
    • Our office is open all year! We are dedicated to our clients, so we are available to help with anything that may arise after tax season; such as amendments or IRS notifications.
  7. Is your office kid-friendly?
    • Yes! We understand that family is apart of life and we welcome your children to our “Kidz Korner” to enjoy a snack while they wait for mom and dad to handle the growing pains of being a grown up.
  8. When will the IRS start sending refund checks?
    • According to the PATCH ACT the IRS will do additional processing of tax returns with claims for Earned Income Credit, Additional Child Tax Credit, and the refundable part of the American Opportunity Credit. The IRS will begin releasing refunds after February 15th.
  9. Does your office offer a refund loan check?
    • Yes! We offer a Refund Cash Advance of up to $5,000 for those who qualify. This is a great advantage for those clients who will not receive a refund until after February 15th, due to the PATCH ACT. For more information on the requirements for the Refund Cash Advance, contact us today or schedule an appointment.
  10. When will you begin enrolling for Tax School?
    • Tax School spans from October to December annually. Our office will begin enrolling on September 1st of each year, and will continue accepting students until the first day of the last course session.